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Hitting the Cold Spots

Help for people struggling to keep their homes warm this winter.

As the weather turns colder some families or vulnerable people will struggle to keep their homes warm. Hampshire County Council’s Hitting the Cold Spots initiative can help.

Councillor Liz Fairhurst, Hampshire County Council’s Executive Member for Adult Social Care, said: “The cold can kill, and being able to keep warm is vital for everyone but particularly for older people, the very young and those with long term medical conditions. Through the Hitting the Cold Spots scheme the support available can range from information and advice through to installation of first time central heating for those in real need. I would urge anyone who is struggling to keep warm to pick up the phone and call the team who will be happy to help.”

Now in its sixth year, this county-wide fuel poverty project offers advice and support to people who are having trouble staying warm during the winter, including home visits, help to access funding for boiler repairs and replacements, alternative temporary heating, and small grants for winter fuel emergencies. Hampshire residents have also received advice about tariff switching and have been referred to other services for further help, including home safety visits and healthy living advice.

Over the last six years hundreds of people have benefitted from the advice and information provided by the Hitting the Cold Spots team and already this year 70 eligible households have received support.

If you or someone you know is struggling to stay warm and well this winter, please contact an advisor on Freephone 0800 804 8601 or email For more information about the service visit the Hitting the Cold Spots webpage.

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